Managed Services

RAPID RESPONSE & PRO-ACTIVE MANAGEMENT

Our service is so much more than 24x7 support. Whatever your Cloud and VPS hosting needs, from simple advice through to fully managed service, we’re with you every step of the way.

At VPS.NET we offer two types of managed services solutions: Server Monitoring and Monitoring + Configuration. These services are ideal for customers who wish to maintain a hands-off approach for their web hosting services. For example, if you would you like us to help you configure your server, simply let us know the requirements and we’ll take over for you. Our friendly and helpful in-house expertise is available 24/7/365.
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Protocols and Ports Covered By Monitoring

  • FTP (21)
  • SFTP/SSH (22)
  • HTTP (80)
  • HTTPS (443)
  • IMAP (143, 993)
  • POP (110, 995)
  • SMTP (25, 587)

Security Configuration

  • ModSecurity
  • Rkhunter (Scan)
  • SSH Lockdown
  • SSL Installation and Troubleshooting
  • Firewall (CSF+LFD, APF, PFsense)
  • ClamAV (Linux)(Scan)
  • Maldet (Scan)
  •  

Security Configuration

  • Custom Nameservers
  • DNS Zone File and Record Management
  • Basic Networking Troubleshooting
  • Basic Network Configuration
  • IP Configuration
  • Spam Filtering (SpamAssassin)

Linux

  • Cron/Anacron Configuration
  • Data Mirroring: scp, rsync, lsftp, dd
  • CentOS
  • Debian
  • Fedora
  • Ubuntu
  • RedHat Enterprise Linux
  • File permissions Troubleshooting
  • File System Management
  • High Load Management
  • Kernel Upgrades
  • LAMP Install & Configuration
  • Linux Kernel Modules

cPanel

  • cPanel Configuration
  • cPanel Installation
  • cPanel to cPanel Migration
  • DNS Clustering Configuration
  • PHP Modules in EasyApache
  • cPanel Backup Configuration
  • Database Restoration (from local DB or with .sql file)
  •  

Software / Applications Assistance

 
  • Apache Configuration
  • Dovecot
  • EasyApache
  • Exim
  • Mail Server Troubleshooting (Exim, Postfix, Sendmail, Smartermail)
  • MySQL Setup, Configuration and Troubleshooting
  • Nginx Configuration
  • PHP 5.x-7 Management and Configuration
  • R1soft
  • Server Density Installation and Troubleshooting
  • Softaculous Installation
  • Webmail (Horde/Squirrelmail/Roundcube)
  • WordPress
  • Best effort support for 3rd Party Applications not listed

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